Information We Collect

We may collect personal information when you:

• Fill out a contact form
• Request an appointment
• Call or text our office
• Subscribe to updates or communications
• Communicate with us through email or social media

The information collected may include:

• Name
• Phone number
• Email address
• Mailing address
• Appointment details
• Health or wellness information voluntarily provided by you

How We Use Your Information

Your information helps us:

• Schedule appointments
• Respond to questions and inquiries
• Provide customer support
• Send appointment reminders
• Communicate office updates
• Improve your experience on our website

Text Messaging & SMS Communications

By providing your phone number and opting in, you consent to receive text messages from Holistic Healing Ann Arbor regarding:

• Appointment reminders
• Appointment confirmations
• Follow-up communication
• Wellness updates
• Service-related notifications

Non-Sharing Clause for Text Messaging

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent information will not be shared with any third parties.

Opt-Out Instructions

You may opt out of receiving SMS communications at any time by replying STOP. After opting out, you may receive a confirmation message verifying your unsubscribe status.

For assistance, reply HELP or contact us directly through our website.

Website Cookies & Analytics

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience.

You can adjust your browser settings to disable cookies if preferred.

Data Security

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, or misuse.

While we strive to protect your information, no method of online transmission or storage is completely secure.

Third-Party Services

Our website may use trusted third-party services for scheduling, communication, hosting, or analytics. These providers only receive the information necessary to perform their services and are expected to maintain appropriate confidentiality and security standards.

Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

Children’s Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children online.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

SMS Terms & Conditions

SMS Consent Communication

Phone numbers collected during the SMS consent process will not be shared with third parties or affiliates for marketing purposes.

Types of SMS Communications

If you consent to receive text messages from Holistic Healing Ann Arbor, messages may include:

• Appointment reminders
• Scheduling updates
• Follow-up communication
• Wellness information
• Office notifications

Message & Data Rates

Message and data rates may apply depending on your wireless carrier and service plan.

Opt-In Method

• Submitting an online form
• Checking an SMS consent checkbox
• Requesting communication directly through our office

Opt-Out Method

Reply STOP to any message to unsubscribe from future SMS communications.

HELP Instructions

Reply HELP to any message for assistance or contact us through our website.

Carrier Liability

Carriers are not liable for delayed or undelivered messages.

Consent Requirements

• Message frequency may vary
• Message and data rates may apply
• Consent is not a condition of purchase
• You may opt out anytime by replying STOP